Customers and employees help themselves
A portal where your customers or colleagues handle their own affairs: requests, files, documents and status. What now goes by email, they arrange there themselves.
Four signs your team is doing your customers' work
- 1
Email back and forth
A request, a status question, a missing document. Everything runs through the mailbox and nobody has the overview.
- 2
The same questions again
"Where are we?" and "What else do I need to send?" come in by phone, while the answer is already in your system.
- 3
Entering data twice
What the customer puts on a form, a colleague retypes into the system. With errors and delay as a result.
- 4
Lost documents
Signed papers live in email attachments and on network drives. Finding them takes time and is never certain.
Your customers help themselves, your team keeps the overview
Request and arrange themselves
Customers or employees submit requests, add details and follow the status. Without your team stepping in.
Always the current status
Every step is visible in the portal, with a notification when something is expected from the user.
Documents in one place
Upload, sign and find them in the file. Stored encrypted, with access per role.
Connected to your systems
The portal reads and writes in your CRM, ERP or accounting. Nobody enters anything twice.
Sign in with their own account
Through Microsoft Entra ID or a dedicated login, with two-step verification. Roles decide who sees what.
In your own brand
The portal carries your name, logo and colours. For your customers it is your environment.
Standard where possible, custom where needed
MIJN Portaal
Our foundation for customer and employee portals. Sign-in, files, requests, documents and messages are ready. We tailor it to your process and connect it to your systems.
Book a demoA portal built to fit
If your process does not fit a standard portal, we build one to fit. The same foundation in .NET and Azure, the same way of managing it, arranged around how you work.
See examplesFrom first conversation to a portal that grows with you
Analysis and concept
We start by understanding how your business works, what you want to digitise and why.
UX and technical design
We make sure it works logically for users and is technically sound.
Build, usually in .NET and Azure
Built securely and to scale, without frills. On .NET and Azure, or on the technology that fits your situation better.
Maintenance and development
We know your software and your process. Changes, updates and new requests are picked up in a steady rhythm.
Portals we built
All casesSupplier compliance in one portal instead of an annual email round
A manufacturer lets suppliers submit their declarations and certificates themselves in a portal. The quality team keeps the overview and is ready for every audit.
Read the caseFrom a self-built prototype to a production portal for mobility advice
The prototype came from the director. We turned it into a secure production portal, with a new website alongside.
Read the caseActivities and accountability of a subsidy scheme in one portal
A culture organisation lets partners and schools record their own activities and accountability reports, instead of through email and spreadsheets.
Read the caseWhich questions should your portal take away?
Start with the mailbox: which questions arrive there every week? A first conversation shows you which part of that a portal can take over.